Am I insured?
Yes, we provide Comprehensive insurance for commercial rideshare driving as part of your plan. The standard excess is $2,000. This excess is the amount you are responsible up to for each claim or event that occurs.
Please note that the insurance coverage is specified in your rental policy, and is only valid if you adhere to the terms and conditions.
Plans other than rental plans are dealt with on a case by case basis. Please get in touch to talk through your options.
How much is the excess?
If you are at fault in an accident, a $2,000 excess applies as outlined in your contract. In cases where you are not at fault the excess may be refunded once the claim has been adequatley resolved with the other party.
Once you have ensured everyone is safe and emergency services have been alerted, call your rideshare specialist on 0800 663374, who will guide you through the process. It's important to do this as soon as possible. Outside of business hours, call NZRA on 0508 697 623 (NZ ROAD), who will help manage the situation.